Frequently Asked Questions

• Jax Chicago is located at: 1220 W. Jackson, Chicago, IL. 60607

• Monday–Friday: by appointment
• Saturday: by appointment
• Sunday: by appointment

Yes. Tours can be scheduled through the website or by contacting the leasing team. Walk-ins are welcome, but appointments receive priority. Scheduling in advance is recommended.

No. Only guided tours with a leasing team member are offered.

Approximately 1 hour.

Tour includes:

• Select residences
• Designer finish packages
• Amenity experiences
• Current leasing incentives

The community features 10,000+ square feet of indoor and outdoor amenities across two levels.

Street parking in plentiful, then check in at the Leasing Gallery.

Yes.

• Best rates and specials are available on 12–18 month leases
• Shorter terms may be available at a premium

Rent is due on the 1st of each month.

Payment methods via the thejaxchicago.com:

• Bank draft
• Credit card
• Debit card

Yes. Payments can be made through the thejaxchicago.com, though a processing fee may apply.

Monthly rent includes:

• Access to 9th and 10th floor amenity spaces
• Resident events

Additional services such as assigned parking cost extra.

Utilities are not included in base rent.

Residents are billed a monthly bundled service fee that covers water, sewer, gas, trash and recycling. The rate is $70 for a 1 Bedroom, $95 for a one bedroom and $120 for a two bedroom.

Possible monthly fees include:

• Assigned parking (varies by location/type)
• Pet rent & pet screening fees

• Yes. All residents must maintain renters insurance throughout the lease term.

• Application Fee: $75 per applicant (18+)
• Administration Fee: $500 (non refundable due on approrval)

Yes. Assigned parking is available in the on-site starting at: $300/month.

• Plentiful street parking available
• First-come, first-served

EV parking spaces available starting at: $300/month.

Secure access-controlled bike storage available.

Cost: $10/month.

Yes. Dogs and cats are welcome.

• Some breed restrictions please inquire
• Pet screening required for pets or assistance animals
• Fees may apply depending on the pet.

Yes. Jax Chicago has a dedicated on-site maintenance team.

Requests can be submitted 24/7 through thejaxchicago.com or call 24/7 emergency maintenance hotline at 708-780-5431

• Call 911 for life-threatening emergencies
• For other issues (lockouts, leaks, security concerns), 24/7 maintenance hotline is available at 708-780-5431

Residents can call 24/7 emergency maintenance hotline at 708-780-5431

Jax Chicago does not provide moving services but offers:

• Elevator scheduling
• Move-in instructions
• On-site support from management staf

Security features include:

• Controlled access entry
• Smart home technology
• 24/7 maintenance
• Surveillance cameras in common areas.

Yes.

Locators must register the referral before the prospect’s first contact or visit to receive credit.

Residents can refer friends, family, or colleagues and receive a reward when they sign a lease. Incentives vary.